Milo Plushie

We want you to love your Milo plushie as much as we do. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• Returns are accepted within 14 days of delivery.

• Items must be unused, unwashed, and in their original condition.

• To initiate a return, please contact us with your order number.

• Shipping and handling costs for returns are the responsibility of the customer.

  
  

Non-Returnable Items

• Items marked as final sale

• Products showing signs of use or damage not caused during shipping

  
  

Refunds

• Once your return is received and inspected, you will be notified of the approval status.

• Approved refunds will be issued to the original payment method.

• Original shipping and handling charges are non-refundable.

  
  

Damaged or Incorrect Items If your order arrives damaged or incorrect, please contact us within 48 hours of delivery, and we will resolve the issue.

Exchanges At this time, we do not offer direct exchanges. Please return the item and place a new order.

Processing Time: Orders are typically processed within 1–3 business days.

Shipping Details

• Free shipping is available on all orders within the United States.

• Once your order ships, you’ll receive a confirmation email with tracking information.

• Delivery times may vary by location, but most orders arrive within 5–10 business days.

• 
  

Delivery Notes

• Please double-check your shipping address at checkout to avoid delays.

• While shipping carriers may experience occasional delays, we’ll always do our best to help if any issues come up.

• 
  

Lost or Delayed Packages

• Once a package is with the carrier, delivery timelines are outside of our control.

• If your package seems delayed or lost, please reach out and we’ll gladly assist.